Privacy Policy

1. Introduction

Camal Bay Me ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at camalbayme.center or use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Service preferences and consultation details
• Communication history and feedback
• Payment information (processed securely through third-party processors)
• Professional and lifestyle information relevant to our services

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring websites

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and deliver our minimalism consulting services
• To communicate with you about appointments, services, and updates
• To process payments and manage billing
• To send you our newsletter and marketing communications (with your consent)
• To improve our website and services
• To respond to your inquiries and provide customer support
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and data storage
• Access controls and authentication
• Regular security assessments
• Employee training on privacy and security

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner or your browser settings.

For more information about our use of cookies, please see our Cookie Policy.

7. Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdrawal of Consent: Withdraw consent for marketing communications
• Portability: Request a copy of your information in a structured format

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally:

• Client information is retained for 7 years after the last service
• Marketing communications data is retained until you unsubscribe
• Website analytics data is retained for 2 years
• Financial records are retained according to legal requirements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, including the United States, where our service providers are located. These countries may have different privacy laws, but we ensure appropriate safeguards are in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

14. Complaints

If you have a complaint about our handling of your personal information, please contact us first. If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca